Thank you for choosing Style Icon Ltd. Please review the following terms and conditions:
GENERAL
1.1. Style Icon Ltd offers personal styling and personal shopping services.
1.2. Style Icon Ltd operates www.style-icon.co.uk. Company Registration No: 5266165.
1.3. These terms and conditions apply between Style Icon and the client utilising Style Icon's services. By using our services, the customer agrees to be bound by these terms.
1.4. Style Icon Ltd reserves the right to revise prices and service details at any time.
1.5. All prices are listed in pounds sterling. Style Icon accepts payments of cash, PayPal, or direct bank transfer.
1.6. A receipt will be issued to the client within 24 hours of a confirmed personal styling or shopping appointment.
1.7. The client must make payment 48 hours in advance to secure a
personal styling or shopping appointment.
1.8. Style Icon provides a 15-minute style briefing based on the pre-appointment questionnaire at the beginning of each in-store personal styling or shopping appointment.
1.9. If the client requests Style Icon to purchase and collect items on their behalf, travel costs and the total amount for the product(s) must be paid to Style Icon 7 days before collection, with payment due at the point of sale.
1.9.1. Style Icon agrees to provide the client with a receipt for any purchases upon handing over the items.
CANCELLATIONS
2.1. Cancellations made at least 48 hours before the appointment will allow the client to reschedule without additional charges.
2.2. In the event of a cancellation, the client will be offered an alternative date to complete their personal shopping or styling appointment.
2.3. To cancel an appointment, please email natalie@style-icon.co.uk.
REFUNDS
3.1. Refunds are available only if cancellations are made at least 48 hours before the appointment. After this period, all sales are final.
3.2. Items purchased by Style Icon at a department store may be eligible for a refund or exchange, subject to the store's refund and exchange policy.
3.3. Style Icon is not responsible for the refund or exchange policies of any store or boutique.
DELIVERIES
4.1. Deliveries arranged through boutiques and department stores by Style Icon may incur additional charges.
4.2. All delivery charges will be determined at the discretion of the boutique or department store.
LIMITATION OF LIABILITY
5.1. Style Icon will not be liable for any loss or damage resulting from:
- Deliveries organised by stores or boutiques.
- Mishandling or accidental damage of goods by the client.
5.2. Style Icon is not responsible for faulty or damaged goods.
5.3. Style Icon will not be liable for the misplacement of client goods.
TRAVEL
6.1. Personal styling and shopping appointments requiring travel outside the M25 or abroad will incur additional travel expenses.
6.2. For UK personal styling and shopping appointments, the client must pay all applicable travel costs to Style Icon at least 7 days before the appointment.
6.3. For overseas styling and personal shopping appointments, the client must cover all travel costs to Style Icon at least 28 days before the appointment date.
6.4. For UK personal styling and shopping appointments, clients must pay for any applicable accommodation costs to Style Icon at least 7 days before the booking.
6.5. For overseas styling and personal shopping appointments, all accommodation costs must be paid to Style Icon at least 28 days before the appointment date.
By proceeding with your booking, you acknowledge that you have read, understood, and agreed to these terms and conditions.